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New Year’s Resolutions for Reaching Level 3
Some suggestions for IT leaders who are determined to drive up the business value and impact of Information Technology during 2008: I resolve to be more effective in raising awareness of the...
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Deming’s 14 Points Revisited: Part 4
This post picks up on Parts 1, 2 and 3 and examines the third of Deming’s 14 Management Points, which urges: Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a...
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Innovation and Web 2.0 – A Compelling Relationship?
I had a very interesting and exciting week! I was a speaker at an nGenera Senior Executive Summit, which drew about 60 top executives from mostly large companies – CEO’s, CIO’s, CFO’s, HR and shared...
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Zen, Motorcycle Maintenance, Design Thinking and Information Technology
This is the second in a multi-part post inspired by Robert Pirsig’s masterwork, Zen and the Art of Motorcycle Maintenance. In Part 1 (titled “Reflections on ‘Zen and the Art of Motorcycle...
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Design Thinking and Emerging IT Roles
This is the third and final part in a multi-part post inspired by Robert Pirsig’s masterwork, Zen and the Art of Motorcycle Maintenance. In Part 1 (titled “Reflections on ‘Zen and the Art of...
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